Shipping Policy – Offres Uniques
At Offres Uniques, we are committed to providing you with a smooth, fast, and reliable shopping experience. Below you will find all the details regarding our shipping process to ensure a hassle-free delivery.
1. Delivery Timeframes
Delivery times may vary depending on your location within Lebanon. Average delivery times are as follows:
-Major cities: 24h to 48h
-Small towns & remote areas: 48h to 72h
These timeframes may be extended during peak periods, public holidays, or unexpected circumstances (weather, strikes, etc.).
2. Shipping Fees
-Shipping is included in all prices displayed on our website, with no minimum purchase required.
-Additional fees may apply if you decide to return or exchange a product for personal reasons (wrong order, change of mind, etc.).
3. Order Tracking
Once your order is shipped, you will receive a confirmation message including all the details needed to track your package.
4. Delivery Areas
We deliver across all regions of Lebanon.
International shipping is not available yet, but we are working on expanding our services. Feel free to contact us if you’d like to be notified once it becomes available.
5. Product Packaging
All items are carefully packaged to ensure maximum protection during transit and to offer you a premium experience upon delivery.
6. Delivery Issues
If your order does not arrive within the estimated time or if you encounter an issue (damaged item, lost package, etc.):
👉 Please contact us immediately through the Contact Us section on our website.
We will do our best to resolve the issue promptly.
7. Incorrect Shipping Addresses
Please make sure the shipping address you provide during checkout is complete and accurate.
We cannot be held responsible for delays caused by incorrect addresses. Additional fees may apply for a second delivery attempt.
8. Returns & Exchanges Related to Shipping
If you receive an incorrect or damaged item, please refer to our Return & Exchange Policy for the steps to follow.
9. Contact Us
For any questions about our shipping policy or for assistance:
We are committed to offering fast, reliable service and keeping you informed every step of the way.
